Techniques for Successful Program Test Management



Shouty Test Manager

After working successfully as a test manager for a while, the next step forward is into program test management.  Many think this is just some super test manager, or in a lot of cases, a ‘shouty’ test manager. In fact it isn’t. It is a transition into an oversight role where others do the testing, and you are setting the direction, giving guidance, and having oversight.

This is quite a step up and suddenly requires a set of skills that successful test management does not develop.

It is quite common for program test managers to look after a number of testing projects and testing teams. The scale has changed, and you have begun to operate at the organisational level, working with other members of the program management team.

In this workshop we will look at the new range of required skills; Leadership, Accountability and Responsibility, Oversight and Awareness, Stakeholder Management, Communication, Influencing and Negotiation. We will work though some useful models so that you can take away a kitbag of tools and techniques to use back in the office.

We will also look at how to stay relevant to the testing operation, and retain value-add for your role whilst now working at the organisational level, and delivering through others. And even if you aren’t working as a program test manager yet, the skills and techniques we look at in this session will be invaluable today, to start using, developing and refining.


PowerPoint Show  TMS Workshop (28mb)    PowerPoint Show  BCS SIGiST Keynote (12mb)

Presented at:

1. TMS London, Apr 2015. (Workshop)
2. BCS SIGiST, London, Dec 2015. (Keynote)